Kingstone Partners with Kyber for AI-Driven Claims Processing

Kingstone Companies, Inc., a Northeast regional property and casualty insurance holding company, has partnered with Kyber Technologies, Inc. to enhance its claims correspondence through AI technology. This collaboration aims to optimize the efficiency of Kingstone's claims process. Kyber's AI-enabled solution will help Kingstone's Claims Specialists quickly draft, review, and send communications, significantly reducing administrative tasks.

Dave Fernandez, Chief Claims Officer of Kingstone, emphasized the partnership's importance in improving customer service. By automating time-consuming correspondence tasks, claims teams can concentrate more on customer-focused aspects of claims, enhancing overall service delivery.

Arvind Sontha, Co-Founder of Kyber, highlighted the advantages of the partnership in terms of operational efficiency and risk reduction. Kyber’s platform simplifies complex documentation tasks and ensures regulatory compliance across all business lines, supporting Kingstone's aim to deliver superior policyholder experiences.