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COMMUNIQUÉ DE PRESSE
Amdocs Expands Store Genie to PLDT Home, Bringing Agentic AI to Broadband Customer Service Operations
Amdocs announces successful deployment of AI-powered customer service solution 'Store Genie' at PLDT Home, reducing customer resolution time by up to 98%. The solution modernizes retail and frontline operations, leveraging Amdocs' aOS and Amazon Bedrock AgentCore -
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